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Private Label Tea - Questions and Answers
Making the investment into launching your own private label tea is a big step toward the growth of your existing business or the launch of a new venture.
We have compiled a list of some of the most commonly asked questions about our Private Label Tea Program.
As you review this Q & A please make notes of any other questions you may have and send them to us via our
Question
How do I know what tea(s) will be the best for my brand?
Answer
Start by identifying your customer.
Who are they (Women and/or men age 25-50, millennials, seniors, yoga enthusiasts, diabetics, health conscious consumers, cancer survivors, etc.)?
What products best meet their needs (Green tea, Pu-Erh, Rooibos, Herbal Blends, Weight Loss, etc.)?
How can you effectively target them to let them know you exist (Instagram, Facebook, Print/Radio, Pinterest, Chamber of Commerce, etc.)?
Answering these questions before you get started will be a big step towards your long term success.
Question
Are all of your teas Organic Certified?
Answer
All of our teas meet or exceed; USDA Certified Organic, JAS (Japanese Agricultural Standards), EU (European Union) and/or Kosher guidelines.
Many of our premium teas are grown at high elevation above the pest line by small family owned tea farmers with limited output. All teas are processed in accordance with the stated guidelines however, since these high elevation teas are grown without the need for pesticides they are naturally organic.
Question
What makes your flavored teas better than the teas available at my local supermarket?
Answer
PREMIUM LEAF: Light and flavory 100% exclusive High Grown teas from above the 5500 ft level.
100% ALL-NATURAL FLAVORING: Pure flavoring oils with no chemical residue or aftertaste.
ETHICAL PRODUCTION: Many tea manufacturers use inferior leaf from questionable sources to make flavored teas. The belief is that flavoring will mask the character of poor tea. Our teas are sourced from premium certified estates and our chemical free process means they taste great and are good for the Earth at the same time.
Question
Do you outsource your packaging to a co-packer or is it done in house?
Answer
All of our graphic design, packaging, printing, labeling, quality control and shipping is done within our Mesa, Arizona corporate office.
We have invested in superior quality printing and packaging equipment so that we can operate as a full service facility.
This gives us the ability to complete projects much faster without the added costs of shipping to and from a third party co-packer. This savings is passed onto you you in the form of premium products with low minimum orders at great prices.
Question
How long does the process take from start to finish?
Answer
Our processing time will vary based on a couple of key factors:
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Size of the order - small orders of 1,000 units or less are processed more quickly than a 20,000 unit order. On average - small orders of < 1,000 units can be processed in 7-10 business days while larger orders may take 2-4 weeks depending on the size and our order production queue.
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Time of the year - orders will likely take longer as we enter the holiday season (September - November) and in the summer months when some of our staff takes holiday vacation.
We will always inform you of the anticipated completion date at the outset of your order.
Question
What guarantees do I have that your products are as stated?
Answer
We strongly encourage you to try samples of any tea you may consider offering in your lineup. Your customers are going to expect you to be the expert on any product you sell. Knowing the; taste, cup color, flavor profile, texture, growing region, brewing times, etc. will let your customers know how serious you are about your products.
For example; Our flavored teas are made with natural extract and not artificial sweetners or other chemicals to enhance the taste. For this reason someone used to drinking a low quality artificially flavored tea may think ours tastes different (not as sweet). It does and it should taste much different because it is of the highest quality. Some companies use a low quality tea (referred to as dust) which they can mask with a chemical flavoring oil to cover up the inferior quality tea.
We believe our customers deserve better. They can sweeten our premium quality tea to their taste preference.
Question
Is there a volume discount as my orders increase?
Answer
Of course - The more you buy the lower the price. Please refer to our wholesale pricing sheet for details on pricing tiers.
Question
How can I get started selling tea on Amazon?
Answer
Selling on Amazon requires a good strategy with careful planning.
We drop-ship thousands of units to Amazon every week for our clients from all around the world.
We can help you with the necessary steps to get you up and running on the Amazon platform.
Email us for details about selling on Amazon - info@lifetimetea.com
Question
How do you ship products?
Answer
We ship all orders via USPS or UPS (whichever is less expensive).
Let us know if you have a special shipping preference.
Question
What is the minimum order quantity for each tea?
Answer
Minimum order is 25 bags of each tea.
Minimum dollar volume is $1,000.00 per order.
Question
Who will I be working with to guide me through this process?
Answer
One of our Business Development Specialists will assist with your project and will be your primary contact throughout the process.
You may at times be working with our Graphic Designer and Project Manager. They will insure your project is complete according to the timeline and budget established. Your satisfaction is our top priority.
Question
Do you have referrals?
Answer
We have many satisfied private label tea customers who have been making lots of money selling our teas for many years. For the purposes of confidentiality we do not publish our customers.
We do have a list of client referrals that we would be happy to send to you upon request.
Click here to request referrals
Question
Why should I choose Lifetime Tea?
Answer
This is perhaps one of the most important questions on this list and it is no coincidence that we saved it for last.
Our scalable business model is designed to help small business launch a private label line of teas without maintaining a huge inventory of products.
Our low MOQ (minimum order quantity) allows you to create a product line from over 200 teas that can be drop shipped to Amazon or right to your door.
By starting small you can take the cash that most private label companies require you to invest in a large inventory and put it into things like; advertising, promotion, website, business development or simply keep it in your bank to maintain a strong cash position as you build your business and brand.
Start your business with the confidence to know that as your business grows we will be here with you to increase production to meet your demand. Our inventory is very robust, our supply lines are very deep and our model very scalable.
We have maintained strong business relationships with our suppliers and their families since 2006.
Knowing that all of the tea farms we source from pay their workers a sustainable wage so they can send their children to school and live in suitable housing are important qualities we look for in our suppliers.
Many of our suppliers have operated family owned tea farms with the same craftsmanship in the cultivation and processing styles that have been passed down for generations.
Personally knowing the individuals involved in every step of this process makes all the difference in the world to us.
Watching the successes of many of our customers through the years is perhaps the most rewarding part of what we do.
Most of our customers go into business with hopes of someday leaving their full time jobs to pursue their dreams as an entrepreneur. When this happens (and it does) it represents the 'cherry on top' for everything we do.
There is a quote; ‘you can get anything you want out of life if you just help enough other people get what they want.’ This couldn’t be more accurate for how we operate our business and live our lives.
Before you decide on any company to help you launch your new business venture or expand your existing business, do your homework; check them out, sample their products, research the company, speak to the principles or members of the management team and then decide if that company represents a good fit to help you achieve your goals.
After you have vetted your prospective suppliers we hope you will find that Lifetime Tea is the company that will work hard to earn your trust and help with the growth of your business.
Private Label Inquiry
Please submit your private label inquiry using our Private Label Request Form.
A member of our team will follow up with you within 1-2 business days.